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  • Shipping policy

     

    🚚 Ikorii Delivery & Shipping Information

    At Ikorii, we’re dedicated to ensuring your order reaches you quickly and safely. While we strive to meet expected timelines, please note that delivery may occasionally be delayed due to factors outside our control such as customs processing, courier delays, weather, or seasonal volume. We appreciate your patience and continued support.


    ⏱️ Delivery Timeframes

    • Order Processing Time:
      Orders are typically processed and packed within 3–5 business days.

    • Standard Shipping:
      Estimated delivery time is 2–4 weeks for most countries.

    • Express Shipping (via DHL or FedEx):
      Estimated delivery time is 7–14 days after dispatch.
      For express rates and availability, please contact us at 📧 support@ikorii.com.


    📦 Shipping Costs

    • Free Standard Shipping on orders over $99.95

    • For orders under $99.95, a $9.95 standard shipping fee applies

    Zone 2 Countries:
    In locations without reliable standard shipping, orders will be sent via express/premium shipping at a flat rate of $49.95.

    If your country falls outside our regular shipping zones, we’ll contact you directly with delivery options.


    🌍 We Ship Worldwide

    We proudly offer international shipping to 150+ countries.
    If your location is not currently supported, our team will reach out to you with alternate arrangements.


    🔍 How to Track Your Order

    Tracking your order is simple:
    Once your order has shipped, you’ll receive a confirmation email with your tracking number.

    You can track your parcel any time using your order number and email at:
    👉 Track Your Order

    We also send updates via email or SMS as your package moves through the delivery process.


    📬 Tracking Not Updating?

    Sometimes it may take 2–5 business days for tracking information to appear in the courier’s system.
    If it’s been more than 5 business days since your order was shipped and there’s still no update, feel free to reach out to us at 📧 support@ikorii.com.


    📦 Multiple Items in One Order

    Depending on stock availability and warehouse location, your order may arrive in separate shipments.
    You will be notified and given tracking numbers for each package.


    Lost or Undelivered Packages

    Please ensure your shipping and billing addresses are correct at checkout.

    • If a customer provides an incorrect address, Ikorii is not responsible for lost or undelivered packages.

    • If Ikorii makes a mistake, we will take full responsibility and reship your order at no extra cost.


    🛃 Customs & Import Fees

    Customs or import duties may apply depending on your country’s laws. These charges are not included in your order total and must be paid by the recipient.
    By placing an order with Ikorii, you agree to the possibility of customs fees being applied upon delivery.


    Need Help?

    Our support team is always here to assist you.
    If you have any questions about your delivery or tracking, reach out to us at:
    📧 support@ikorii.com